| Introducing SAP Solution Manager |
Installing SAP Solution Manager |
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Evolution of SAP Solution Manager |
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Need for SAP Solution Manager |
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Tools Overview |
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System Monitoring |
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Installation Procedures |
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Basic Configuration Requirements |
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| System Landscapes: |
Using SAP Solution Manager in Operations |
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Creation of system Landscape |
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Creation of logical component |
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Integration |
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RFC connections generation |
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System Monitoring |
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Support Desk |
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| Service Desk |
Monitoring: |
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Functions and benefits of service desk |
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Configuration |
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Flow of Service desk message resolution |
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Integrate with SAP OSS |
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Applying oss notes and patches |
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Issue management |
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Create service desk message from satellite systems |
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integrates solution manager system with existing SAP management tools(CCMS) |
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setting up Early watch alert |
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setting up service level reporting |
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Central system administration | |
| Solution monitoring |
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Establish connection from satellite systems to solution manager system |
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SDCCN activation |
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Change request management |
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Configuration and use of Maintainance optimizer |
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Checks for system availability |
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SAP SOLUTION MANAGER COURSE MODULE 